At Rue Walks, we are committed to delivering your orders safely and promptly. Please read our shipping policy carefully before placing your order.
1. Payment Method
We offer only Cash on Delivery (COD) as the payment option. Payment must be made in full at the time of delivery. Please ensure you have the exact amount ready, as our delivery personnel may not carry change.
2. Order Processing Time
Orders are typically processed within 1-2 business days after confirmation. You will receive a notification once your order is ready for shipment.
3. Delivery Timeframe
Delivery times vary based on your location and will be communicated at the time of order confirmation. We strive to deliver your order within 3-7 business days, but delays may occur due to factors beyond our control.
4. Shipping Areas
If your location is outside our delivery range, you will be notified before the order is processed.
5. Shipping Charges
Shipping charges, if applicable, will be clearly mentioned before you confirm your order.
6. Delivery Issues
Please provide accurate and complete delivery information to avoid delays. If delivery cannot be completed due to incorrect address or inability to contact you, the order may be canceled or rescheduled, subject to availability.
7. Contact Us
For any questions or concerns about your shipment, please reach out to our customer support team at [email protected].